Resources

Everything you need to master WhatsApp commerce.

Documentation, integration references, merchant playbooks and product updates, written by the team that builds WaKart.

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Documentation

Clear, current and written for builders.

From a 15-minute quickstart to the full API reference.

Quickstart

Go from sign-up to your first WhatsApp order in under 15 minutes.

6 min read

Shopify connection

Scopes, sync behaviour, webhook events and conflict resolution explained.

12 min read

REST API & webhooks

Authentication, rate limits, order and conversation endpoints, payload schemas.

Reference

Meta verification

Business verification, display-name approval and template review, step by step.

9 min read

Playbooks

Merchant playbooks.

Battle-tested tactics from the merchants seeing the strongest returns on WhatsApp.

Playbook01

A 5-message abandoned cart sequence for WhatsApp

Timing, tone, coupon strategy and ready-to-use templates for winning back shoppers.

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Playbook02

Writing an AI assistant persona your customers trust

Guardrails, escalation rules and product-knowledge structure for a WhatsApp sales agent.

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Guide03

Segmentation that beats broadcasting to everyone

Build cohorts from Shopify tags, LTV and browse behaviour and stop burning message credits.

Read guide

Blog

Coming up on the blog.

Guides and playbooks for selling on WhatsApp.

GuideComing soon

WhatsApp vs email for D2C brands: where each channel wins

Open rates, response times and the moments in the customer journey that suit each channel.

Getting startedComing soon

Setting up the WhatsApp Business Platform for your Shopify store

Numbers, display names, Meta verification and message templates, explained simply.

PlaybookComing soon

Your festive-season WhatsApp broadcast checklist

Segments, timing, offers and opt-in etiquette for Diwali, sale days and new drops.

Support

Help, whenever you need it.

Real humans on WhatsApp, plus self-serve resources to move fast on your own.

Help centre

Searchable answers for billing, templates, sync issues and account settings.

Browse articles

WaKart Academy

Short video courses on catalogue setup, campaigns and AI configuration.

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System status

Live uptime for messaging, sync, storefront and payments.

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Start selling on WhatsApp today.

Whether you’re launching your first store or already running Shopify, WaKart gives you everything you need to sell, automate and grow on WhatsApp.

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app.wakart.comSample data

Revenue

₹18.4L

Orders

4,182

Carts saved

₹4.2L

📦12 new orders
today via WhatsApp